Main Help Inbox
For general questions, account issues and app-related help, this is the first address; in the subject line briefly describe the problem type
Screenshots speed things up; Dhaka or Chittagong, messages arranged this way are easy for both sides
Account Verification Team
If name, phone number and login details need to match, this team checks; if wrong info, responses are delayed
Sending files according to rbajje Help Center rules reduces hassle
Technical Support
App not opening, page freezing, or post-update issues, write to this address; including Android 8+ device information helps
Providing device model and network type in the same email helps the team identify it faster